You have the right to cancel the contract concluded with us without giving any reason within fourteen days. Excluded from the right of withdrawal are our huggies, clicker and stud earrings, due to health and hygiene reasons! The earring charms can be returned within fourteen days, from the day on which you or a third party designated by you, who is not the carrier, the goods (or the last goods, part shipment or piece in the case of a contract for several goods of a single order or the delivery of goods in several part shipments or pieces) have taken possession.
Write us an email so that we can organize the return shipping for the earring pendants for you. 100% of the return shipping cost must be paid by the customer.
EMail: [email protected]
To exercise your right of withdrawal, you must inform us by means of a clear statement of your decision to withdraw from the contract. Alternatively, the model withdrawal form shown below can be used for this purpose, but is not mandatory.
Sample cancellation form
"I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: ... (please specify here specifically the goods that are to be covered by the revocation)
First name and last name: ... (please complete your full name here)
Address: ... (please enter your complete address here)
Order date: ... /received on: ... (please enter here the date on which you ordered and received the goods).
Order number:... (please add here the order number of the goods you received from us by e-mail)
Date: ... (indicate the date of revocation)" (*) Delete as applicable.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you cancel the contract within the time limit, we will refund the cost of the goods purchased immediately and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction. Unless otherwise expressly agreed with you. The repayment will take place no later than 2-3 days after receipt of the return.
If the goods are damaged, the package will be returned to the customer.