You have the right to cancel the contract concluded with us within fourteen days without giving any reason. The jewelry can be returned within fourteen days, from the day on which you or a third party named by you, who is not the carrier, took possession of the goods (or the last goods, partial shipment or item in the case of a contract for several goods in a single order or the delivery of goods in several partial shipments or items).

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. Alternatively, you can use the sample withdrawal form shown below, which is not mandatory.

Sample Withdrawal Form

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: … (please specify here the goods that are to be covered by the revocation)

First name and last name: … (please enter your full name here)

Address: … (please enter your full address here)

Order date: … / received on: … (please enter the date you ordered and received the goods)

Order number:… (please add here the order number of the goods that you have received from us by e-mail)

Date: … (enter the date of revocation)“ (*) Delete where inapplicable

To meet the cancellation deadline, it is sufficient for you to send the notification of the exercise of the right of cancellation before the cancellation period expires. 

Consequences of the cancellation

If you cancel the contract within the deadline, we will refund the cost of the purchased goods immediately and at the latest within fourteen days from the day we receive notification of your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you. If the goods are damaged, the return will not be accepted and the package will be returned to the customer.