You have the right to cancel the contract concluded with us within fourteen days without giving any reason. The jewelry can be returned within fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a uniform order or the delivery of a product in several partial shipments or pieces).
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. Alternatively, you can use the sample withdrawal form shown below, although this is not mandatory.
Sample cancellation form
"I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: ... (please specify here specifically the goods that are to be covered by the revocation)
First name and last name: ... (please complete your full name here)
Address: ... (please enter your full address here)
Order date: ... /received on: ... (please enter the date on which you ordered and received the goods)
Order number:... (please add here the order number of the goods you received from us by e-mail)
Date: ... (indicate the date of revocation)" (*) Delete as applicable.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from the contract within the time limit, we will refund the cost of the goods purchased immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction. Unless expressly agreed otherwise with you. If the goods have been damaged, the return will not be accepted and the package will be returned to the customer.