Data Protection
The person responsible for data processing is:
Lisa Eleni KG
Weyringergasse 27A
1040 Vienna
Austria
Email: info@lisa-eleni.com
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. Your data is processed in accordance with the GDPR and Section 165 (3) of the Telecommunications Act (TKG).
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. All access data is deleted no later than two weeks after your visit to the website.
Hosting
The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our collaboration with them, please contact them using the contact details described in this privacy policy.
2. Data processing for contract processing and contact
2.1 Data processing for contract execution
For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, and without it we cannot ship the order. The data collected is evident from the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.
2.2 Customer account
If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data to open the customer account and to save your data for future orders on our website. You can delete your customer account at any time and can do so either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in your customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.
2.3 Contact
As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when you contact us (e.g. via contact form or email). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact. The data collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
3. Data processing for the purpose of shipping
In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of the delivery or coordinating the delivery.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.
DHL Parcel (Austria) GmbH
Brunner Straße 65
1230 Vienna
Austria
4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, and payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we will pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a contract processing agreement, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact options described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimising our payment processes
If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.
Identity and credit check when selecting Klarna payment services
Klarna Pay now (direct debit), Klarna Slice it (installment purchase)
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the data specified in the Privacy Policy Klarna uses the credit agencies named by Klarna. Klarna uses the information received on the statistical probability of a payment default to make a considered decision regarding the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, including by contacting Klarna.
4.3 Identity and credit check when selecting purchase on account via PayPal and Ratepay
If you choose the payment method purchase on account (offered by Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Ratepay. In Germany, the identity and credit check may require the Ratepay privacy policy Ratepay uses the information received on the statistical probability of a payment default to make a balanced decision regarding the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here .
Installment purchase
If you select the payment method “installment purchase” and grant the necessary data protection consent in accordance with Art. 6 (1) (a) GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Mollie BV, Keizersgracht 126, 1015CW Amsterdam, Netherlands, for the purpose of processing this payment method.
To verify the customer's identity and creditworthiness, our partner conducts queries and obtains information from publicly accessible databases and credit agencies. The providers from whom information and, where applicable, creditworthiness information is obtained based on mathematical and statistical procedures, as well as further details on the processing of your data after transmission to our partner Mollie BV, can be found in their privacy policy, which can be found here: https://www.mollie.com/at/privacy
Our partner Mollie BV uses the information received regarding the statistical probability of a payment default to make a considered decision regarding the establishment, implementation, or termination of the contractual relationship. You have the opportunity to explain your point of view and contest the decision by contacting our partner Mollie BV. The consent to data transfer given during the ordering process can be revoked at any time, even without giving reasons, with effect for the future.
5. Advertising by email
5.1 E-mail newsletter with registration, newsletter tracking with separate consent
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this statement.
If you have also given us your consent in accordance with Art. 6 (1) (a) GDPR to analyze our newsletter, we will also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).
For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluation, we link, in particular, the following "newsletter data":
- the page from which the page was requested (so-called referrer URL),
- the date and time of the call,
- the description of the type of web browser used,
- the IP address of the requesting computer,
- the email address,
- the date and time of registration and confirmation
and single-pixel technologies with your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.
You can unsubscribe from newsletter tracking at any time by sending a message to the contact option described or via a link provided for this purpose in the newsletter.
The information will be stored as long as you are subscribed to the newsletter.
5.2 Newsletter distribution
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: United Kingdom.
Our service providers are located and/or use servers in the following countries: USA, Australia. There is no adequacy decision from the European Commission for this country/these countries. Our cooperation with them is based on these guarantees: European Commission Standard Data Protection Clauses.
5.3 Sending evaluation requests by email
If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request.
The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact options described in this privacy policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: United Kingdom
6. Cookies and other technologies
6.1 General information
In order to make visiting our website attractive and enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer according to Art. 6 (1) (f) GDPR, which prevail within the framework of a balancing of interests, and is carried out in accordance with the legal provisions of Section 96 (3) TKG. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
(Detailed information on your browser's settings can be found below.) However, if you do not accept cookies, the functionality of our website may be limited. Below you will find information about the cookies we use and the settings available for your browser.
Protection of privacy on end devices
When you use our online services, we use technologies that are strictly necessary to provide the telemedia service you have expressly requested. Storing information on your device or accessing information already stored on your device does not require your consent.
For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, parts of the website may not be fully usable. Your consent, if granted, will remain in effect until you adjust or reset the relevant settings on your device.
Any downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, as well as information about your use of our website (e.g., information about the contents of your shopping cart). Within the framework of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
If you have consented to the use of these technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact details described in the privacy policy. Alternatively, you can also access the following link: /?id=GDPR_769769dd5c4da8efb4d18bf16ca2c677. If you do not accept cookies, the functionality of our website may be limited.
How can I configure my browser's cookie settings?
Each browser differs in how it manages cookie settings. This is described in each browser's Help menu, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
What types of cookies are used?
Analytical/performance cookies: These cookies allow us to collect anonymized data about our visitors' usage behavior. We then evaluate this data to, for example, improve the functionality of the website and show you interesting offers.
Third-party cookies: These cookies from some of our advertising partners help make the internet offering and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after a specified time. Cookies from partner companies are generally deleted after a few days or up to 24 months, and in individual cases even after several years. The cookies from our partner companies do not contain any personal data either. Data is only collected under a user ID pseudonym. This pseudonymous data is never merged with your personal data.
Necessary cookies: These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log into the customer area or add items to your shopping cart.
Targeting cookies: These cookies record your visit to our website, the pages you visit, and the links you click. We will use this information to tailor our website and the advertising you see to your interests.
Functional cookies: These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertising")
6.2 Cookiebot Consent Management Platform
We use Cookiebot on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent, if required, to the processing of your personal data by these technologies. This is necessary according to Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Cookiebot is an offering from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After you submit your cookie consent on our website, Cookiebot's web server stores your anonymized IP address, the date and time of your consent, browser information, the URL from which the consent was sent, information on your consent behavior, and an anonymous random key. A cookie is also used that contains the information on your consent behavior and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
Information on third country transfers (data transfer to third countries)
We use technologies from service providers on our website whose headquarters and/or server locations may be located in third countries outside the EU or EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured through other appropriate safeguards.
Appropriate safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding corporate rules are generally possible, but require prior review by the contracting parties to determine whether an adequate level of protection can be ensured. According to the case law of the European Court of Justice, this may require additional protective measures.
We have generally agreed to the standard data protection clauses issued by the EU Commission with the technology providers we use that process personal data in a third country. Where possible, we also agree to additional safeguards designed to ensure adequate data protection in the third countries without an adequacy decision.
Notwithstanding this, it may happen that, despite all contractual and technical measures, the data protection level in the third country does not correspond to that of the EU. In these cases, we will ask you, if necessary, for your consent in accordance with Art. 49 (1) (a) GDPR to transfer your personal data to a third country as part of the cookie consent process.
In particular, there is a risk that local authorities in the third country may not be granted sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies available to prevent this and/or take action against such access.
In particular, the following countries are currently among the third countries without an adequacy decision from the EU Commission (example list):
- USA
- China
- Russia
- Taiwan
You can find out to which third countries we transfer data in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP).
7. Use of cookies and other technologies
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.
7.1 Use of Google services
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") presented below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google's privacy policy .
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website). This data is used to create user profiles using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is based on a contract processing agreement with Google.
Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing A cookie is set that automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion tracking Your subsequent usage behavior if you accessed our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.
Google Tag Manager
Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is carried out on the basis of a contract processing agreement with Google.
By using the Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain in place for all affected tracking tags that are integrated by the Google Tag Manager.
7.2 Use of Facebook services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies described below. Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which user profiles are created using pseudonyms. For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie which, using a pseudonymous CookieID, automatically enables your browser to be recognized when you visit other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision from the European Commission. If the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta) .
Facebook Ads
We advertise this website on Facebook and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint controllership is limited to the collection of data and its transmission to Facebook Ireland. This does not include subsequent data processing by Facebook Ireland.
Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate Facebook Custom Audience group-based advertising on Facebook by determining the characteristics of the respective target audience.
Based on the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we operate Facebook Pixel Remarketing personalized advertising.
About Facebook Pixel Conversions We measure your subsequent usage behavior for web analysis and event tracking if you accessed our website via a Facebook Ads advertisement. Data processing is based on a contract processing agreement with Facebook.
8. Social Media
8.1 Social plugins from Facebook (by Meta), Instagram (by Meta), Pinterest
Our website uses social buttons from social networks. These are simply embedded as HTML links, so no connection to the servers of the respective provider is established when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.
8.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Pinterest
If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the data protection information of the providers linked below. If you still need help with this, you can contact us.
Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here .
Instagram (by Meta) is an offer of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here .
Pinterest is an offering from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
9. Contact options and your rights
9.1 Your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
- According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary for the establishment, exercise or defense of legal claims;
- According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
- you dispute the accuracy of the data;
- the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- You have objected to the processing pursuant to Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
- Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work, or at our company headquarters.
Right of objection If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose. |
9.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Privacy Policy created with the Trusted Shops Legal copywriter